1. Coverage: All products sold by Smart Stay Mobiles Phones Trading LLC come with a manufacturer’s warranty that covers defects in materials and workmanship under normal use. The duration and specific terms of the warranty vary by product and manufacturer.

2. Warranty Period: The warranty period begins on the date of purchase. The specific warranty duration for each product is listed on the product page and/or included in the product packaging.

3. Warranty Claims: To make a warranty claim, please follow these steps:

• Contact Us: Reach out to our customer service team at [Insert Email Address] or [Insert Phone Number] with your order details and a description of the issue.
• Provide Proof of Purchase: Include a copy of your receipt or order confirmation as proof of purchase.
• Inspection and Verification: Our team will guide you through the inspection and verification process to determine if your product qualifies for a warranty claim.

4. Resolution: If your product is deemed to be defective and covered under warranty, we will, at our discretion:

• Repair the Product: Fix the defective product using new or refurbished parts.
• Replace the Product: Exchange the defective product for a new or refurbished one of the same model. If the same model is not available, a similar model of equal value will be provided.
• Refund the Purchase Price: In cases where repair or replacement is not feasible, we may offer a refund of the purchase price.

5. Exclusions: The warranty does not cover:

• Normal Wear and Tear: Including scratches, dents, and cosmetic damage.
• Misuse or Abuse: Damage caused by misuse, abuse, or unauthorized modifications or repairs.
• Accidental Damage: Including damage from drops, spills, or other accidents.
• Unauthorized Repairs: Any repair or modification performed by someone other than an authorized service provider.

6. Shipping Costs: For warranty claims, the customer is responsible for shipping the defective product to us. We will cover the return shipping costs for repaired or replaced products sent back to the customer.

7. Limitation of Liability: Our liability is limited to the repair, replacement, or refund of the defective product. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.

8. Legal Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

9. Contact Information: For any questions or concerns regarding our warranty terms, please contact us at: info@smartstaymobiles.com