Welcome to Smart Stay Mobiles Phones Trading LLC. These Terms and Conditions (“Terms”) govern your use of our website www.smartstaymobiles.com and the purchase of products from our site. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Use of the Website

1.1 Eligibility: You must be at least 18 years old to use our website and purchase products from us. By using our website, you represent and warrant that you are at least 18 years old.

1.2 Account: To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.3 Prohibited Activities: You agree not to use our website for any unlawful or prohibited purpose, including but not limited to:

• Engaging in any activity that violates any applicable law or regulation.
• Posting or transmitting any material that is infringing, defamatory, obscene, or otherwise objectionable.
• Using any automated system to access our website without our prior written consent.

2. Product Information and Orders

2.1 Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.

2.2 Pricing: All prices are listed in AED and are subject to change without notice. Prices do not include shipping and handling charges or applicable taxes, which will be added to your total purchase price.

2.3 Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason at any time. If we cancel your order after charging your credit card, we will refund the charged amount.

3. Payment and Shipping

3.1 Payment Methods: We accept various payment methods, including credit/debit cards, and cash on delivery (COD). Payment must be made in full before shipment.

3.2 Shipping: We will ship products to the address you provide at checkout. Delivery times are estimates and not guaranteed. We are not responsible for any delays caused by shipping carriers or customs clearance.

3.3 Risk of Loss: All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

4. Returns and Refunds

4.1 Return Policy: If you are not satisfied with your purchase, you may return the item within 7 days of delivery for a full refund or exchange, provided it is in its original condition and packaging. Please refer to our Return Policy for detailed instructions.

4.2 Refunds: Refunds will be processed within 10 business days of receiving the returned item. The original method of payment will be credited for the refund amount.

5. Intellectual Property

5.1 Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Smart Stay Mobiles Phones Trading LLC or its content suppliers and is protected by intellectual property laws.

5.2 License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal and non-commercial purposes. Any unauthorized use of our website or its content is prohibited.

6. Limitation of Liability

6.1 Disclaimer: Our website and products are provided “as is” and “as available” without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

6.2 Liability: To the fullest extent permitted by law, Smart Stay Mobiles Phones Trading LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products.

7. Governing Law and Dispute Resolution

7.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Dubai, United Arab Emirates.

7.2 Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved through amicable negotiations. If a resolution cannot be reached, the dispute shall be submitted to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

8. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the new Terms. We encourage you to review these Terms periodically.

9. Contact Us

If you have any questions about these Terms, please contact us at: info@smartstaymobiles.com